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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Derek Usery

Derek Usery

January 2, 2026

5  out of  5
rating by Derek Usery
"This is the place to be with your insurance. Ive had them in the past and swapped due to some circumstances and now I am back with them and couldn't be happier. So quick to get back and really act like they care."
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Joseph Gabriel

January 2, 2026

5  out of  5
rating by Joseph Gabriel
"Made it Easy! Met my short timeline too. Very responsive!"
We responded:
"We're so glad we could make the process easy and meet your timeline. We appreciate your kind words and are always happy to help! "
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Josh Gestring

January 2, 2026

5  out of  5
rating by Josh Gestring
"Landon an Laura was both great they tried helping anyway possible"
We responded:
"Josh, we're glad to hear Landon & Laura were able to help in every way possible. "
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Jadyn

December 31, 2025

5  out of  5
rating by Jadyn
"Noah Sutton was very polite and understanding through the entire process!"
We responded:
"Jadyn, thank you for the review on Noah! We're glad to hear he was super helpful throughout the process. "
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Edith Prentice

December 29, 2025

5  out of  5
rating by Edith Prentice
"I have been with State Farm since 2008. Everyone at Jake Gray State Farm office is professional, knowledgeable, and very personable, listening to your needs and guiding you in the best direction for your personal needs. YES this office is highly recommended in my openion."
We responded:
"Thanks for the great review on our office, Edie! We appreciate your business and loyalty over the years. We will always be here to assist you and will always listen to your needs and help in every way possible. Customers like you are what make us great!"
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neal woods jr

December 24, 2025

5  out of  5
rating by neal woods jr
"Laura has always been very informative and resolved every issue I've had, And helped me in a big way today just in time for the holidays"
We responded:
"We're glad to hear out team has always been helpful and kind whenever you've called in. We're especially happy to know Laura was able to assist you and resolve everything smoothly for you. We truly appreciate your feedback. "
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Matthew Crow

December 23, 2025

5  out of  5
rating by Matthew Crow
"Fast rate comparison and HUGE savings. Annual savings over $800.00"
We responded:
"We're so glad we could provide a fast rate comparison and help you save over $800 annually. We truly appreciate your trust and are always here if you need anything! "
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Kristine Koellner

December 22, 2025

5  out of  5
rating by Kristine Koellner
"Love this insurance company they are great"
We responded:
"Thank you for your kind words, Kristine! "
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Tina Perez

December 20, 2025

5  out of  5
rating by Tina Perez
"Great local office. Staff is always eager to help!"
We responded:
"We're grateful for the kind words and happy to always help, Tina! "
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Alexis Lafarga

December 20, 2025

5  out of  5
rating by Alexis Lafarga
"Great experience overall. The staff was helpful, responsive, and made the process easy to understand. I felt supported and well taken care of. Would recommend."
We responded:
"Alexis, we're glad our team could make the process easy and supportive. We truly appreciate the recommendation! "
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Allie Curtis

December 19, 2025

5  out of  5
rating by Allie Curtis
"Everyone there is great! They’ve taken care of us ever since we moved back to Arkansas in 2018, and we’ve only had great experiences."
We responded:
"Allie, we truly appreciate your loyalty since 2018 and are grateful for the kind words. We're always happy to help! "
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Katherine Sosa

December 19, 2025

5  out of  5
rating by Katherine Sosa
"Great experience working with Jake and his staff! Professional and experienced service."
We responded:
"Katherine, we're happy to hear that you had a great experience with us! Thank you for the 5-star review! "
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Emily Peasley

December 19, 2025

5  out of  5
rating by Emily Peasley
"Everyone I have spoken to has been so helpful and kind! They have made getting my car and renters insurance so simple!"
We responded:
"Thanks for your review on our office, Emily! We love to know that you had a great experience with our office and that we made everything as simple as possible for you!"
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Sara McGahey

December 19, 2025

5  out of  5
rating by Sara McGahey
"Great representative! He’s been really informative and transparent throughout the process."
We responded:
"Sara, it's great to hear that you felt well-informed and supported throughout the process. Thank you for choosing us! "
Profile photo of Horacio Olvera

Horacio Olvera

December 19, 2025

5  out of  5
rating by Horacio Olvera
"Great staff! Trust them with my business and I would recommend to anyone!"
We responded:
"Thank you for the 5-star review, Horacio! "
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Heidi Heath

December 19, 2025

5  out of  5
rating by Heidi Heath
"Laura was just amazing!!! So sweet, helpful and meeting my needs!! She went way above making sure I had the coverage I needed on my vehicle and didn’t need on another that I currently do not drive…she was patient, kind and awesome!!! Thank you Laura!!!!!"
We responded:
"Thank you for the amazing review, Heidi! We're so glad Laura took great care of you and made sure everything fit your needs. "
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Magali Rivera Cisneros

December 18, 2025

5  out of  5
rating by Magali Rivera Cisneros
"Great local insurance office, friendly and welcoming staff."
We responded:
"Magali, we're glad you had a positive experience and felt welcomed by our team! "
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Chanale Medina

December 18, 2025

5  out of  5
rating by Chanale Medina
"Great experience overall. The team was responsive, knowledgeable, and made the insurance process easy to understand. Highly recommend!"
We responded:
"It's great to hear that our team was prompt, well-informed, and helped make everything clear. Thank you, Chanale! "
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Margie Tom

December 18, 2025

5  out of  5
rating by Margie Tom
"Great people and great service. The staff was helpful, professional, and made the process simple. Highly recommend to anyone needing insurance assistance."
We responded:
"We're glad to hear our team was helpful, professional, and made the process simple for you, Margie! "
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Michelle Perez

December 18, 2025

5  out of  5
rating by Michelle Perez
"I appreciated how professional and detailed Stephanie was when she called me back for my quote"
We responded:
"We're glad to hear Stephanie was professional and thorough when following up on your quote. We appreciate the opportunity to assist you and value your trust in our team. "
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Hanzel Ramirez

December 18, 2025

5  out of  5
rating by Hanzel Ramirez
"Jake and his staff are always eager to help and very professional . Thankful for their office!"
We responded:
"Hanzel, thank you for the kind words. We truly appreciate your trust and always here whenever you need us! "
Profile photo of Vanessa Perez

Vanessa Perez

December 18, 2025

5  out of  5
rating by Vanessa Perez
"Great people to work with. Made things so easy for me and have friendly staff! 100% recommend"
We responded:
"Vanessa, we're so glad our team could make the process easy and provide friendly service. We truly appreciate your recommendation and the opportunity to work with you! "
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Kevin Lopez

December 18, 2025

5  out of  5
rating by Kevin Lopez
"Very modest and took the time to explain coverages! Most places will just get you down for your money but State Farm has my business with their service!"
We responded:
"Kevin, providing honest, helpful service is always our goal, and we're grateful to have your business with State Farm. "
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Nikki Alexander

December 17, 2025

5  out of  5
rating by Nikki Alexander
"I can’t lie, I dread calling the insurance company. Who doesn’t? But I gave Sheri a call there at the Jake Gray State Farm in Harrison AR. and she was just so pleasant, patient and kind. She answered all my questions with ease and was a joy to work with. And I must add, the numbers she gave me made my day! Thank you Sheri ❤️"
We responded:
"Thanks for the review on Brady, Rachael! We are glad he was helpful and accommodating to you!"
Profile photo of Suzan Taylor

Suzan Taylor

December 12, 2025

5  out of  5
rating by Suzan Taylor
"I dealt with Bryan and I was very pleased with all aspects of this new insurance. He was at tentative, patience, through and provided all things that I requested. I am very pleased."
We responded:
"Thanks for the review and your business, Suzan! We pride ourselves on customer service, so it is great to know you were pleased with Brian's patience and attentiveness throughout your process with us. "