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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Andrew Matthews

February 1, 2026

5  out of  5
rating by Andrew Matthews
"They’re great. Landon really helped me out. Great service, better people."
We responded:
"Andrew, we're happy to hear that Landon provided you with great service! "
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Ethan Johnson

January 28, 2026

5  out of  5
rating by Ethan Johnson
"Laura is great and very helpful, and is always super polite and nice to speak with. They work hard here to get you a great rate. I suggest to anyone looking to get insurance talks with them."
We responded:
"We're happy to hear that Laura was helpful and was able to get you a great rate! Thank you for the great review, Ethan! "
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Kathy Burnett

January 26, 2026

5  out of  5
rating by Kathy Burnett
"I went to State Farm looking for cheaper rates, because Progressive started price gouging me on their auto insurance rates..so I put my information in and Jake Gray God Bless him immediately called me with a the best news and the Blessing is he not only gave a me a very good rate on my Auto insurance but Renters/ life insurance policy as well. For a very reasonable amount....got my policy started over the phone emailed me my Temporary ID cards. He went above and beyond...the second he and I got off the phone I immediately without hesitation called and canceled old price gouging Progressive!! Jake you went above and beyond to get me better coverage 👏 🙌 so Happy to be a insured Under State Farm. Thank You for becoming my Insurance Agent. May God Bless and keep you!"
We responded:
"Thank you for the kind words! We're so glad Jake was able to help you find better coverage at a great rate and make the switch easy. Welcome to the State Farm family! "
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jill madden

January 23, 2026

5  out of  5
rating by jill madden
"STATE FARM...only a few comments. Friendly, more customer service and going the extra mile from all of the employees in this office. Can't say enough about the comfort know this is ny agent!"
We responded:
"Jill, we strive in providing top notch customer service! Thank you for the 5-star review! "
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Jackie McNamara

January 17, 2026

5  out of  5
rating by Jackie McNamara
"I’m new here and need auto insurance to register my vehicle in Arkansas. I’ve had State Farm for many years and wanted to stay with them. Brian was so very helpful. He helped me cancel my current policy and issued me a new one! I’m saving heaps of money! I’m pleased!"
We responded:
"Thank you for the great review! We're glad to hear that Brian made the switch easy and helped you save money! "
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Julio Ramirez

January 12, 2026

5  out of  5
rating by Julio Ramirez
"Great Local Office. Recommend!"
We responded:
"Thank you for the 5-star review, Julio! "
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Guillermo Perez

January 12, 2026

5  out of  5
rating by Guillermo Perez
"Friendly and professional staff. Happy to have them in town"
We responded:
"Thank you for the review, Guillermo! "
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Beth E Scott

January 9, 2026

5  out of  5
rating by Beth E Scott
"Working with Garrett and others at this office has been easy and amazing. He went above and beyond to not just insure all of my personal property but he insured my parent’s and my daughter’s as well. The rates beat out all competitors and in some instances it was for even better coverage than we’d had previously. When there have been issues or questions regarding our policies, Garrett and others answered and/or resolved them swiftly!! I might add that all of this has been done by phone. I live 150+ miles away from this physical office but it didn’t stop them from helping me. Garrett and the others have been a Godsend!! Everyone needs to reach out to this business for quotes on their insurance needs. I’d have given them all the stars in the night sky but the review only allowed five."
We responded:
"Thank you so much for this incredibly thoughtful review! We're beyond grateful for your kind words and trust in our team. Garrett truly goes above and beyond, and we're so happy to hear he was able to help not only you, but also your family, all while finding better coverage and competitive rates. "
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Landra McBee

January 9, 2026

5  out of  5
rating by Landra McBee
"Landon was very helpful and informative! He took the time to give me different options that best fit my needs! 10/10 would recommend."
We responded:
"We're so glad to hear Landon was helpful, informative, and took the time to walk through options that truly fit your needs. We really appreciate the recommendation and are always here to help. "
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Nick Stone

January 9, 2026

5  out of  5
rating by Nick Stone
"Ashley was amazing. Made the process super easy and was very fast. Best insurance agent I’ve had by far caught for the lowest rates anyone could offer."
We responded:
"Nick, We're thrilled to hear Ashley made the process easy and fast. We truly appreciate your trust and are always here if you need anything. "
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Lj Shoes

January 7, 2026

5  out of  5
rating by Lj Shoes
"Very good service from Noah, very knowledgeable,very friendly, changed my car insurance to this state had me in and out less than 15 minutes. Definitely recommend state farm (Jake Gray)"
We responded:
"Lj, we're happy to hear Noah made your transition easy and fast! "
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Doris Smith

January 6, 2026

5  out of  5
rating by Doris Smith
"My agent was Laura she was very polite, patient and very helpful. I was very pleased with her. Auto insurance"
We responded:
"Thank you for the 5-star review, Doris! "
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William Shumate

January 5, 2026

5  out of  5
rating by William Shumate
"I called to ad renters insurance, and Ashley was great. As usual I always get the best service from Jake Gray’s State Farm. Thank you"
We responded:
"William, we appreciate your kind words about Ashley. We're glad to hear she was able to provide the best service! "
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Randy W

January 4, 2026

5  out of  5
rating by Randy W
"Very pleasant to deal with and great prices on everything that I need ❤️"
We responded:
"Thank you, Randy. We're so glad you had a pleasant experience and found great prices. We appreciate you! "
Profile photo of Derek Usery

Derek Usery

January 2, 2026

5  out of  5
rating by Derek Usery
"This is the place to be with your insurance. Ive had them in the past and swapped due to some circumstances and now I am back with them and couldn't be happier. So quick to get back and really act like they care."
We responded:
"Thank you so much! We're glad to have you back and appreciate your trust. Always here to help! "
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Joseph Gabriel

January 2, 2026

5  out of  5
rating by Joseph Gabriel
"Made it Easy! Met my short timeline too. Very responsive!"
We responded:
"We're so glad we could make the process easy and meet your timeline. We appreciate your kind words and are always happy to help! "
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Josh Gestring

January 2, 2026

5  out of  5
rating by Josh Gestring
"Landon an Laura was both great they tried helping anyway possible"
We responded:
"Josh, we're glad to hear Landon & Laura were able to help in every way possible. "
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Jadyn

December 31, 2025

5  out of  5
rating by Jadyn
"Noah Sutton was very polite and understanding through the entire process!"
We responded:
"Jadyn, thank you for the review on Noah! We're glad to hear he was super helpful throughout the process. "
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Edith Prentice

December 29, 2025

5  out of  5
rating by Edith Prentice
"I have been with State Farm since 2008. Everyone at Jake Gray State Farm office is professional, knowledgeable, and very personable, listening to your needs and guiding you in the best direction for your personal needs. YES this office is highly recommended in my openion."
We responded:
"Thanks for the great review on our office, Edie! We appreciate your business and loyalty over the years. We will always be here to assist you and will always listen to your needs and help in every way possible. Customers like you are what make us great!"
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neal woods jr

December 24, 2025

5  out of  5
rating by neal woods jr
"Laura has always been very informative and resolved every issue I've had, And helped me in a big way today just in time for the holidays"
We responded:
"We're glad to hear out team has always been helpful and kind whenever you've called in. We're especially happy to know Laura was able to assist you and resolve everything smoothly for you. We truly appreciate your feedback. "
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Matthew Crow

December 23, 2025

5  out of  5
rating by Matthew Crow
"Fast rate comparison and HUGE savings. Annual savings over $800.00"
We responded:
"We're so glad we could provide a fast rate comparison and help you save over $800 annually. We truly appreciate your trust and are always here if you need anything! "
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Kristine Koellner

December 22, 2025

5  out of  5
rating by Kristine Koellner
"Love this insurance company they are great"
We responded:
"Thank you for your kind words, Kristine! "
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Tina Perez

December 20, 2025

5  out of  5
rating by Tina Perez
"Great local office. Staff is always eager to help!"
We responded:
"We're grateful for the kind words and happy to always help, Tina! "
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Alexis Lafarga

December 20, 2025

5  out of  5
rating by Alexis Lafarga
"Great experience overall. The staff was helpful, responsive, and made the process easy to understand. I felt supported and well taken care of. Would recommend."
We responded:
"Alexis, we're glad our team could make the process easy and supportive. We truly appreciate the recommendation! "
Profile photo of Allie Curtis

Allie Curtis

December 19, 2025

5  out of  5
rating by Allie Curtis
"Everyone there is great! They’ve taken care of us ever since we moved back to Arkansas in 2018, and we’ve only had great experiences."
We responded:
"Allie, we truly appreciate your loyalty since 2018 and are grateful for the kind words. We're always happy to help! "