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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Tommy Rinehart

October 27, 2025

5  out of  5
rating by Tommy Rinehart
"Highly recommend Noah! Very helpful and polite!"
We responded:
"Tommy, we're glad to hear that Noah was super helpful! "
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Regina Rinehart

October 27, 2025

5  out of  5
rating by Regina Rinehart
"Noah was beyond helpful and kind! He was patient with us and we recommended him as an agent!"
We responded:
"Regina, we're so glad to hear that Noah was so helpful! "
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Caleb Holsted

October 24, 2025

5  out of  5
rating by Caleb Holsted
"State farm is 200 dollars cheaper than my other insurance I had for 8 years!! Garrett is super nice and they seem like they actually wana help"
We responded:
"Caleb, we're happy to hear that Garrett was able to save you money and was very helpful throughout the process! "
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Mallory Lackey

October 24, 2025

5  out of  5
rating by Mallory Lackey
"I’d been with my previous insurance company for nearly 20 years, basically my entire driving life. When I started shopping around, State Farm offered the best rate I could find. Bryan made the entire process easy and stress-free. He answered all my (many!) questions with patience and zero judgment, and he never pressured me to switch before I was ready, it actually took me a few months to finally commit! 😂 I’m very pleased with my experience and highly recommend him!"
We responded:
"Mallory, we're thrilled to hear that Brian made the process easy, patient, pressure-free and get you the best rate! Welcome to the State Farm family!"
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Dylan Kendrick

October 21, 2025

5  out of  5
rating by Dylan Kendrick
"Noah is a great! Helped me save $75."
We responded:
"Thanks, Dylan! We're so glad Noah was able to help you save $75 and provide a great price! "
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Stephanie Hoffman

October 21, 2025

1  out of  5
rating by Stephanie Hoffman
"If you're local to Northwest Arkansas, do not get a quote from State farm at all! It apparently routes you over to this insurance agency and they will literally call you non-freaking stop. I get probably five phone calls a day and I'm so over it. I finally have one day where I get to sleep in and I didn't even get home from work until about 2:00 in the morning. And yep, sure enough 8:00 a.m. My phone is ringing because of this guy. I'm basically at the point of this being harassment and if I get another phone call I'm calling the cops. It is that bad. This is absolutely ridiculous. All I did was fill out to get a quote online. I got a quote online because I didn't want to freaking talk to somebody. I filled out a quote on the State farm website and I'm getting harassed by the local agent. It is absolutely disgusting. Do not ever try to get a quote from State farm."
We responded:
"Thank you for sharing your experience with us. We sincerely apologize for any frustration or inconvenience caused by the number of calls you’ve received. We want to clarify that our agency has not called you as frequently as you describe, but when you fill out an online quote request, your information is sent to multiple vendors and agents who may all contact you independently. This unfortunately can result in multiple calls from various sources, which is understandably overwhelming. We truly regret that this has negatively impacted your experience and appreciate your feedback. We always strive to respect our customers’ time and preferences, and we will update your file to ensure we are not contributing unnecessarily to the issue."
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John Patterson

October 17, 2025

5  out of  5
rating by John Patterson
"What an awesome experience and thank you so much Brady for talking it over and asking me what I needed versus trying to sell me a bunch of stuff I did not need."
We responded:
"We're so glad that Brady was able to explain coverages to you and make the experience great, John! "
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Victoria Sharp

October 15, 2025

5  out of  5
rating by Victoria Sharp
"State farm is THE best insurance carrier to have! Service is fantastic, but the prices are really the best thing about them"
We responded:
"Victoria, we're so glad to be able to provide you with fantastic service and great prices! "
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K Scott

October 8, 2025

5  out of  5
rating by K Scott
"We called and spoke with Noah at Jake Gray State Farm. If you want an insurance agent who’s quicker than my reflexes dodging potholes, Noah is your guy. He patiently explained why my rates didn’t drop just because my car doesn't have racing stripes, and didn’t flinch when I tried to ask if liability covers spilled coffee in the cup holder. Noah deserves an award for best comedic timing during claim questions, especially when I asked if “acts of dog” were covered. It’s always good to know that if disaster strikes—or I just need a laugh—Noah is a call away. Highly recommend Noah if you want coverage, genuine advice, and a bit of humor to brighten your day"
We responded:
"Kathern, thank you for the amazing review on Noah! We're so glad that Noah was able to explain coverages and give advice! "
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Dr. Leila Doolittle

October 7, 2025

5  out of  5
rating by Dr. Leila Doolittle
"I love this insurance company! Everything is so easy from the moment you give your info to get a quote, to the ease of claims processes and payouts. And they are more affordable than any other insurance company. I will never go with another insurance for auto or home. I highly recommend State Farm Insurance!!"
We responded:
"Leila, we're overjoyed that we were able to get you an affordable insurance quote! "
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Misty Hanson

October 7, 2025

5  out of  5
rating by Misty Hanson
"Noah was awesome. He did a great job and got us a great price and fast."
We responded:
"Thank you for the raving review on Noah! We're so glad he got you a great price on insurance! "
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Wyatt Harness

October 7, 2025

5  out of  5
rating by Wyatt Harness
"Landon was extremely helpful. The process of switching to State Farm was very smooth. I couldn’t recommend more!"
We responded:
"Wyatt, we're so happy that Landon was able to make the process smooth switching insurance companies. "
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Jacquelyn Salas

October 3, 2025

5  out of  5
rating by Jacquelyn Salas
"I called and spoke with Mara from Jake Gray State Farm. She was amazing, so very patient and helpful. She helped me find documents I coyld not find, explained a process I needed to follow for an accident I recently had (she did not judge), and took the initiative to upload information onto a website for me, that I could have done, but she happily did it for me. She made it all so easy and relieved a great deal of stress (it's just been one of those weeks) and she took time to make everything so much easier. I completely appreciate her time and kindness. Jacquelyn Salas"
We responded:
"Jacquelyn, thank you so much for your review! We're so glad that Mara was able to make the process stress-free and was helpful. "
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Sky

September 25, 2025

5  out of  5
rating by Sky
"Lucie was great! So helpful and made everything so easy."
We responded:
"Thank you, Sky! We're so glad that Lucie was helpful and made everything easy for you! "
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John Tester

September 25, 2025

5  out of  5
rating by John Tester
"I've been using this agency for years and I've had nothing but great service from them."
We responded:
"Thank you so much for the positive review, John! We love hearing that you've trusted our agency for years and continue to experience great service. "
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Justin Corfe

September 25, 2025

5  out of  5
rating by Justin Corfe
"Professional quick and reasonably priced !"
We responded:
"Thank you, Justin! We appreciate your feedback about our professional service and reasonable prices!"
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Melissa Terrell

September 19, 2025

5  out of  5
rating by Melissa Terrell
"Great service."
We responded:
"Thank you for the 5-star review!"
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Sara Sharp

September 19, 2025

5  out of  5
rating by Sara Sharp
"I had to get insurance having moved here from another state. How could I not go with Jake, from State farm. I got a giggle from that. I'm a senior so I asked the young man who took me into his office, be gentle with me, i'm a senior. I've made light of my experience but in all actually going State farm is the best decision to make. Everyone was so very helpful. They saved me a good chunk of change. And they listened to a funny old woman. They were patient with my explanations. Really listened to me. And I can call in to pay my insurance, not go on a site to "talk to a computer". I know this review is somewhat off the wall but in all truth, they have the golden handcuffs. This was the best experience I've ever had getting insurance. And besides all those perks, I got a T-shirt that says Jake Gray. (This agency is my Hake from Statefarm) Look past the humor and see, im not an AI, great experience and they are who I think you should go with for insurance."
We responded:
"Thank you for the wonder review! We're so glad we could save you money, make things easy, and share a good laugh! We're always here to help. "
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Jessica Aubert

September 17, 2025

5  out of  5
rating by Jessica Aubert
"Sheri Sheppard is fantastic to work with! Fast responses and incredibly accommodating!"
We responded:
"Thanks for the great review on Sheri, Jessica! We're glad to have you as a customer and are elated that you have had such great responses and accommodation from Sheri! "
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Steve Hammontree

September 12, 2025

5  out of  5
rating by Steve Hammontree
"After having my auto insurance increase by almost 30% over the last two years I decided it was time to shop for a new insurance company. One of stops I made was at Jake Gray/ State Farm and spoke with Garrett Martin. Garrett quoted both my auto and home insurance with the same coverages as my current policies and was able to save me nearly $800 per year. I would definitely recommend Jake Gray/ State Farm to anyone shopping for insurance. Ask for Garrett."
We responded:
"We're thrilled that Garrett was able to help you save money! "
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micha huskey

September 5, 2025

5  out of  5
rating by micha huskey
"Landon was great , he explained everything and was such a help with the paperwork."
We responded:
"We're so glad that Landon was able to help you out with your vehicle insurance and life insurance! He's the best! "
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Ronda Nichols

August 29, 2025

5  out of  5
rating by Ronda Nichols
"Sheri Sheppard is an absolute ROCKSTAR! Thank you for all your help! At every step, she was quick to respond and help. THANK YOU SO MUCH!"
We responded:
"Thank you, Ronda! We're so glad Sheri was able to help make things easy for you! "
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Ashley Hill

August 29, 2025

5  out of  5
rating by Ashley Hill
"Easiest transition ever. Jake was very helpful and accommodating. I switched mine and my boys vehicle insurance and saved a ton of money plus anytime I had questions or concerns Jake handled it very quickly and professionally. 10/10 !!"
We responded:
"Thank you so much, Ashley! We're glad that we made the switch easy and saved you money! "
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Kylie m

August 20, 2025

5  out of  5
rating by Kylie m
"They were super easy to work with when I needed to update information. I was gotten back with in less than 12 hours."
We responded:
"Thanks for the review and for your business, Kylie! We are always quick to respond and are glad to have been able to help you with your auto and renters insurance!"
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Anthony Dill

August 19, 2025

5  out of  5
rating by Anthony Dill
"Mara and the State Farm team from Jake Grey State Farm is amazing. They helped me out in a huge time of need for me and my family. They are by far more dedicated to their customers than any other insurance agency I have dealt with. I can't thank them enough and highly recommend."
We responded:
"Thank you for your kind words! We're so glad Mara and our team could be there when you needed us most. "