State Farm® Insurance Agent Jake Gray
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Anngelia Hays
April 14, 2025
"They have been extremely nice to deal with. Always very happy sounding and they always answer all questions for me."
"Thanks for the great review! We love our job and love helping our customers, so we are glad to hear you always get your questions answered!"
Dave Morton
April 11, 2025
"Jake and his team are amazing!! Especially Laura Morton! They go above and way beyond to help us with any insurance need. They are sensitive to pricing the array of products and find solutions with any claim that may occur. We cannot imagine another agency exceeding this company’s service model or culture!"
"Thank you so much for the review, Dave! We take pride in serving our customers in every area, especially those that matter most to them: claims and premium payments. We are glad to have you as a customer and love knowing you have benefitted from Laura and our entire office model and culture!"
Aaron Johnson
April 8, 2025
"You’ve gotta ask for Lucie!"
"Thanks for the review, Aaron! "
Susie Spencer
April 4, 2025
"Very nice and helpful"
"Thanks for the review, Susie! Our award-winning Customer Care team is always willing to go above and beyond for all of our customers!"
Jim Penich
April 2, 2025
"Known Jake for 20 years and I would recommend him and his staff for insurance. Brian is our representative and he took his time explaining our car insurance policy. Great team"
"Thanks for the review, Jim! Its always nice getting to see old friends and we are glad Brian was able to adequately explain your car insurance policies and we love having you as a part of the family!!"
Claire Hiland
April 1, 2025
"Lucie is the best!!"
"We wouldn't be the same without Lucie on our team taking care of all of our customers!"
Laurie Manen
April 1, 2025
"Lucie is great! 😊"
"Lucie is awesome and we are glad to have her on our team!"
Twyana Bohn
March 28, 2025
"They are awesome"
"Thanks for the review, Twyana! You're awesome as well!"
Mitchell & Hallie Schlote
March 28, 2025
"Dealing with insurance is not fun, but after working with Garrett I’ve seen first hand that it can be quick, easy and enjoyable! Thanks to Garrett and the team for a great experience."
"Thanks for the review, Mitchell and Hallie! Garrett is extremely diligent and does a great job of making insurance an enjoyable experience for our customers. Welcome to the State Farm family!"
Luke McClure
March 25, 2025
"Had insurance with them for 6 months, one day I get a call from my bank asking if I switched insurance so I call my agent up there and was informed that my insurance wasnt wrote up correctly so they cancelled it, with NO notice! So he says he can re isssue my insurance and that it will go up from $116 to $163, so I said of course, inhave tonhave insurance! Fast forward 2 months later and my bank calls and with the same question, so again i call them and ask why my policy was cancelled! No answer other then they cant cover this vehicle! This is a box truck mind you thats used for storage and only has insurance because of a loan. This is the best part, they still draft my account for $10 every month, even the months the didn't provide insurance, and will not refund me! Just my personal experience, but I would beware of risking an incident with this company, who knows if you actually have coverage! *EDIT TO REPLY* THERE WERE NO PHONE CALLS/TEXT/EMAIL stating they needed more info either time before cancellation. They did mail something. But I feel that when 100% of communication is between text on the buisness line and email for a year, that there would be some communication before cancellation of policy on a commercial vehicle. This is strictly in informal review, of my experience. Take it how your want."
"Luke, we are sorry to hear about your negative experience with State Farm. It appears there was some miscommunication somewhere, because we show letters and multiple phone calls to you in regard to additional information needed on your box truck to avoid cancellation. We will always apologize for any negative experience from any customer and do our best to make it right, but we wish you nothing but the best going forward with your new insurance company!"
Jody Thomas
March 24, 2025
"Dropped me because I made 3 claims, with no payouts ! Horrible company"
"Hi, Jody. We are sorry State Farm had to non-renew your insurance, but this was a State Farm decision and had nothing to do with our office or our customer service, so it is disheartening to get a 1-star review for something out of our control. Insurance companies look at claim frequency, so 3 claims in a short timeframe is unfortunately going to have an adverse effect on your policies. We wish you the best in the future! "
Kathleen Davis
March 17, 2025
"Awesome job did great"
"Thanks for the review and your business, Kathleen!"
Tosha Seagroves
March 14, 2025
"Brady is the best!"
"Brady sure is awesome! We appreciate your review!"
Shay Williams
March 11, 2025
"I thoroughly enjoyed my experience with State Farm! Mara was such a great help too! Being pretty young and fairly new to understanding how insurance works, Mara helped me understand what the numbers mean and set me up the way I prefer! She even offered recommendations that suit my needs perfectly! Thank you so much for the assistance State Farm! Like a good neighbor, they’re there for you, lol."
"Thanks for the review, Shay! We're glad to hear Mara went above and beyond for you!"
Thomas Thurman
March 7, 2025
"Excellent customer service! Quick and easy!"
"Thank you, Thomas! I'm happy to hear that you found our customer service to be prompt and straightforward. If you have any more questions or need assistance, don't hesitate to get in touch. We're here to help!"
Candy Tidmore
February 26, 2025
"Brandy is awesome! Highly recommend!"
"Thanks for the review and for your business, Candy! "
Lee Smith
February 21, 2025
"Have been a customer of State Farm for 30 years."
"Thanks for the review and for your loyalty, Lee!"
Hollie Fisk
February 20, 2025
"Ava was extremely helpful."
"Ava is a great asset to our team!"
Jeffrey Johnson
February 20, 2025
"Go Ava!!"
"Ava sure is a great asset to our team here!"
Matt Davis
February 20, 2025
"Always going above and beyond to help."
"Thanks for the review and for your business, Matt! Above and beyond is second nature for us here!"
Chad Parnell
February 20, 2025
"Great customer service, personal approach and qualified me for all of my needs - top notch professionalism."
"Thanks for the review and for your business, Chad! We love getting to know our customers on a personal level and giving professional input on your insurance needs."
Alex Fortenberry
February 13, 2025
"Quick. Easy. Very professional and the best rates."
"Thanks for the review and for your business, Alex! We pride ourselves on our professionalism and love having State Farm's great rates to back us!"
Ashleigh Shelby
February 13, 2025
"I live 2 hours away from the office, the employees go above and beyond for our insurance needs, we do a lot of business over email and the app. I wish I could thank them more for what they do! We love our insurance agents and employees!"
"Thanks for the stellar review, Ashleigh! We are glad we are able to always be there for you, even if it is remotely! We love our customers like you!"
Chloe Monk
February 4, 2025
"Ava Young is very helpful and kind. Great rates and customer service!!"
"Thanks for the review on Ava, Chloe! She's a great asset for our team!"
Ty Bundy
February 4, 2025
"Ava was helpful. Great rates!!!!!!!!!!!!!!"
"Thanks for the review, Ty! We love Ava and our great rates!"