State Farm® Insurance Agent Jake Gray
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
neal woods jr
December 8, 2025
"I'm not sure who I talk to most over the phone.. but I can say I've never had any issues with any of the staff at this office. Always helpful and kind. Today Laura helped me and she was very helpful. And seemed to have no problems resolving my issue"
"We're glad to hear out team has always been helpful and kind whenever you've called in. We're especially happy to know Laura was able to assist you and resolve everything smoothly for you. We truly appreciate your feedback. "
Stephanie Logan
December 8, 2025
"Jake was very helpful and has great customer service"
"Thank you, Stephanie! We're happy to hear you received such helpful and great customer service! "
Don Vance
December 7, 2025
"Jake from state farm. Was a white guy What happened. This isn't the original jake"
"It appears you are trying to make a racist comment regarding our national marketing campaign. Since you are not our customer and we have had no correspondence with you other than this, we would appreciate if you take your racist comments elsewhere, as they will not be tolerated by anyone in our organization."
Nathaniel Edwards
December 5, 2025
"Easy to set up! Local agent texted me making sure I got everything I needed or had any questions and was very helpful."
"We're glad to make the process of setting up your insurance easy and smooth! Thank you, Nathaniel! "
Jon Boyce
December 5, 2025
"Great experience working with this team! Everything from start to finish was easy and done in a timely manner. Brady helped my family choose the best plans that met our needs for vehicle and home insurance. Thank you!"
"We're glad to hear everything went smoothly from start to finish and that Brady was able to help your family find the right plans. We appreciate you choosing our team! "
Melinda Bruce
November 20, 2025
"Jake and his staff at State farm are always friendly and helpful when I have a issue with my car insurance"
"Melinda, thank you for the kind words. We're always here to help whenever you need anything! "
Hailey Curtis
November 19, 2025
"Landon was very helpful with my renters policy. His response times are great and his communication is spectacular. He helped to find a policy that best accommodated my needs. If you are in need of an insurance agent, Landon would absolutely be my best recommendation."
"Hailey, thank you so much for the stellar review on Landon! We're glad to hear that he was able to get you the perfect renters policy! "
Sandy Oliver
November 7, 2025
"Lando is a great agent he was nice as well as he was knowledgeable."
"Thanks for the review, Sandy! We love to hear that Landon was helpful and knowledgeable throughout the process! "
Angela Melton
November 5, 2025
"I had several questions regarding my multiple policies with State Farm that I wanted to discuss. I needed to make some changes as well. I spoke with Noah and she was just incredible! She was kind, compassionate, knowledgeable, professional and extremely helpful. Could not be more happy with her services! Thank you!"
"We're so glad to hear that Noah was kind, compassionate, knowledgeable, professional, and extremely helpful. We truly appreciate your kind words and your trust in Jake Gray State Farm! "
Tommy Rinehart
October 27, 2025
"Highly recommend Noah! Very helpful and polite!"
"Tommy, we're glad to hear that Noah was super helpful! "
Regina Rinehart
October 27, 2025
"Noah was beyond helpful and kind! He was patient with us and we recommended him as an agent!"
"Regina, we're so glad to hear that Noah was so helpful! "
Caleb Holsted
October 24, 2025
"State farm is 200 dollars cheaper than my other insurance I had for 8 years!! Garrett is super nice and they seem like they actually wana help"
"Caleb, we're happy to hear that Garrett was able to save you money and was very helpful throughout the process! "
alex Clark
October 24, 2025
"Landon made switching to State Farm easy and non stressful, it was a smooth process! We wish we would’ve switched sooner. Thank you State Farm and Landon!"
"Thank you so much, Alex! We're so glad Landon made the switch easy and stress-free for you. "
Mallory Lackey
October 24, 2025
"I’d been with my previous insurance company for nearly 20 years, basically my entire driving life. When I started shopping around, State Farm offered the best rate I could find. Bryan made the entire process easy and stress-free. He answered all my (many!) questions with patience and zero judgment, and he never pressured me to switch before I was ready, it actually took me a few months to finally commit! 😂 I’m very pleased with my experience and highly recommend him!"
"Mallory, we're thrilled to hear that Brian made the process easy, patient, pressure-free and get you the best rate! Welcome to the State Farm family!"
Dylan Kendrick
October 21, 2025
"Noah is a great! Helped me save $75."
"Thanks, Dylan! We're so glad Noah was able to help you save $75 and provide a great price! "
Stephanie Hoffman
October 21, 2025
"If you're local to Northwest Arkansas, do not get a quote from State farm at all! It apparently routes you over to this insurance agency and they will literally call you non-freaking stop. I get probably five phone calls a day and I'm so over it. I finally have one day where I get to sleep in and I didn't even get home from work until about 2:00 in the morning. And yep, sure enough 8:00 a.m. My phone is ringing because of this guy. I'm basically at the point of this being harassment and if I get another phone call I'm calling the cops. It is that bad. This is absolutely ridiculous. All I did was fill out to get a quote online. I got a quote online because I didn't want to freaking talk to somebody. I filled out a quote on the State farm website and I'm getting harassed by the local agent. It is absolutely disgusting. Do not ever try to get a quote from State farm."
"Thank you for sharing your experience with us. We sincerely apologize for any frustration or inconvenience caused by the number of calls you’ve received. We want to clarify that our agency has not called you as frequently as you describe, but when you fill out an online quote request, your information is sent to multiple vendors and agents who may all contact you independently. This unfortunately can result in multiple calls from various sources, which is understandably overwhelming. We truly regret that this has negatively impacted your experience and appreciate your feedback. We always strive to respect our customers’ time and preferences, and we will update your file to ensure we are not contributing unnecessarily to the issue."
John Patterson
October 17, 2025
"What an awesome experience and thank you so much Brady for talking it over and asking me what I needed versus trying to sell me a bunch of stuff I did not need."
"We're so glad that Brady was able to explain coverages to you and make the experience great, John! "
Victoria Sharp
October 15, 2025
"State farm is THE best insurance carrier to have! Service is fantastic, but the prices are really the best thing about them"
"Victoria, we're so glad to be able to provide you with fantastic service and great prices! "
Caleb Boyd
October 14, 2025
"Brady was very professional and made the process for switching go very smoothly. I am satisfied with switching my insurance needs to State Farm."
"Caleb, we're so glad that Brady was able to help make switching insurance easy for you! "
K Scott
October 8, 2025
"We called and spoke with Noah at Jake Gray State Farm. If you want an insurance agent who’s quicker than my reflexes dodging potholes, Noah is your guy. He patiently explained why my rates didn’t drop just because my car doesn't have racing stripes, and didn’t flinch when I tried to ask if liability covers spilled coffee in the cup holder. Noah deserves an award for best comedic timing during claim questions, especially when I asked if “acts of dog” were covered. It’s always good to know that if disaster strikes—or I just need a laugh—Noah is a call away. Highly recommend Noah if you want coverage, genuine advice, and a bit of humor to brighten your day"
"Kathern, thank you for the amazing review on Noah! We're so glad that Noah was able to explain coverages and give advice! "
Dr. Leila Doolittle
October 7, 2025
"I love this insurance company! Everything is so easy from the moment you give your info to get a quote, to the ease of claims processes and payouts. And they are more affordable than any other insurance company. I will never go with another insurance for auto or home. I highly recommend State Farm Insurance!!"
"Leila, we're overjoyed that we were able to get you an affordable insurance quote! "
Misty Hanson
October 7, 2025
"Noah was awesome. He did a great job and got us a great price and fast."
"Thank you for the raving review on Noah! We're so glad he got you a great price on insurance! "
Wyatt Harness
October 7, 2025
"Landon was extremely helpful. The process of switching to State Farm was very smooth. I couldn’t recommend more!"
"Wyatt, we're so happy that Landon was able to make the process smooth switching insurance companies. "
Jacquelyn Salas
October 3, 2025
"I called and spoke with Mara from Jake Gray State Farm. She was amazing, so very patient and helpful. She helped me find documents I coyld not find, explained a process I needed to follow for an accident I recently had (she did not judge), and took the initiative to upload information onto a website for me, that I could have done, but she happily did it for me. She made it all so easy and relieved a great deal of stress (it's just been one of those weeks) and she took time to make everything so much easier. I completely appreciate her time and kindness. Jacquelyn Salas"
"Jacquelyn, thank you so much for your review! We're so glad that Mara was able to make the process stress-free and was helpful. "
Colleen
October 1, 2025
"Mara was so BETY HELPFUL she makes it a real pleasure having to come into the insurance Co. THANK YOU SO VERY MUCH MARA!!!!!"
"We're so glad that Mara was very helpful with all your insurance needs! "