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Reviews

Our customers are the center of our universe and we're grateful for them.

If you're willing to share your experience about your interaction with our agency, it'll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Leave us a review

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What our customers say about us...

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Tauney Zimmerman

October 22, 2026

5 out of 5 rating by Tauney Zimmerman
"Shery was amazing. Very helpful and nice. Got my policy from over $250 down to $140. Couldn’t be happier with the customer service."
We responded:
"Thank you for the review! We are grateful to hear that you had such a positive experience with Sheri and that she was able to help you save some money along the way!"
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Maggie Chen

October 16, 2026

5 out of 5 rating by Maggie Chen
"The service and communication are very professional. The agents were friendly and responded very quickly, I got a good quote."
We responded:
"Thank you for the kind words! We're glad our team was able to help you find a great rate and make the process easy. We appreciate you giving us the opportunity to earn your business and look forward to taking care of you!"
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Karalee Davidson

October 16, 2026

5 out of 5 rating by Karalee Davidson
"Had a great experience working with Landon at State Farm! Went in looking for an insurance quote for my vehicle and left as a customer with auto insurance, home insurance, and transferring my investment accounts over!

He was patient, knowledgeable, and took the time to answer every question I had, making sure I understood every step along the way.

His professionalism and eagerness to help made the entire process fast and simple."
We responded:
"Thanks for the review and for your trust in us! We love saving money and getting better coverage on home and auto, but especially love you trusting us to take care of your investment needs!

We pride ourselves on being patient, knowledgeable, and excited to help. We look forward to a long relationship with you!"
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LeRoy O

October 16, 2026

5 out of 5 rating by LeRoy O
"Initially, I called to get a policy in a pinch, but have stayed because of the care, service, and attention they provide."
We responded:
"Thank you, LeRoy for the 5 star review! We strive to provide the best care to customers and are grateful our team has been able to help you out! "
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Bryan Raver

October 16, 2026

5 out of 5 rating by Bryan Raver
"Great experience and made switching easy. I appreciate the one on one service from our agent and of course keeping the cost low. Thank you!"
We responded:
"Thank you for the great review! We know switching insurance can feel like a hassle, so we're glad our team made the process easy and helped you find great coverage at a competitive price. We appreciate you trusting us with your insurance needs and look forward to taking care of you for years to come!"
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Stella Miller

October 10, 2026

5 out of 5 rating by Stella Miller
"I was searching for a new agent when State Farm of Harrison ,Ar called me,Landon was amazing taking me through the process and explaining everything..I am very happy with the policy that was worked out for me ..thank you so very much.
Stella Miller"
We responded:
"Thank you so much for the kind words! We're glad Landon was able to make the process easy and help you find coverage that fits your needs. We know you have choices when it comes to insurance, and we truly appreciate you trusting our team. We're excited to have you as part of our State Farm family!"
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Candice J

October 10, 2026

5 out of 5 rating by Candice J
"Logan reached out to me with lower quotes available and was able to save me so much on insurance. Quick and easy to make the switch! Would 100% recommend!!"
We responded:
"Hey Candice! We are glad Sheri kept everything easy for you in your move. Glad to have you back in Arkansas!"
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Bill Cassaday

October 9, 2026

5 out of 5 rating by Bill Cassaday
"Homeowners insurance"
We responded:
"Thanks for the review and your business, Bill!"
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Natural State Towing NST

October 5, 2026

5 out of 5 rating by Natural State Towing NST
"Haley Rocks!!! Always there to help. Great attitude and very knowledgeable. Thank you Ms Haley for the insurance work."
We responded:
"Thanks for the review on Haley and thanks for always being easy for us to work with!"
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Sawyer Belyea

August 21, 2026

5 out of 5 rating by Sawyer Belyea
"Sheri was a phenomenal help in getting me the insurance I was needing, very thorough and I was left with no questions after her attentive and considerate guidance through the process. It was just what I needed and I was well taken care of; if my experience with her is any indicator, Jake's got a phenomenal practice going on! Will be recommending to any and every one I knoe seeking insurance. An easy 5 stars!"
We responded:
"We appreciate the very kind review on Sheri, Sawyer! We wouldn't be where we are without her! Thanks for your trust in our office with your auto and life insurance needs!"
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neal woods jr

August 11, 2026

5 out of 5 rating by neal woods jr
"New review? Noah was very helpful and helped me the way everyone wants help. I've never had a problem with this office"
We responded:
"We're glad to hear out team has always been helpful and kind whenever you've called in. We're especially happy to know Laura was able to assist you and resolve everything smoothly for you. We truly appreciate your feedback. "
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Barbara Lane

August 6, 2026

5 out of 5 rating by Barbara Lane
"Noah at the office is extremely nice and helpful!"
We responded:
"Noah is the bomb! We love knowing he is there to help when you need him most!"
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Melissa Morrison

August 5, 2026

5 out of 5 rating by Melissa Morrison
"I have rental and car insurance, they are great people"
We responded:
"Thanks for the review and for the trust in us with your car and renters insurance!"
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Sherry Moore

July 29, 2026

5 out of 5 rating by Sherry Moore
"This local office has helped me with all my questions and concerns, even dealing with the claims department with some issues I had. They have been able to get everything worked out in my favor and I greatly appreciate them. Particularly, Noah and Haley."
We responded:
"Thanks for the review, Sherry! Insurance companies exist to help you during a claim and we always go above and beyond to make sure our customers are taking care of when they need us most. Noah and Haley are great exemplifiers of what our office values most!"
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Nina Gonzales

July 24, 2026

5 out of 5 rating by Nina Gonzales
"Awesome. Helpful. Clear. Saved me a ton of money."
We responded:
"Nina, we're happy to hear we were helpful and saved you money! "
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Sandy L

July 24, 2026

5 out of 5 rating by Sandy L
"The staff at this office are all very helpful and easy to work with. The prices for insurance are very competitive."
We responded:
"Sandy, we're happy to provide helpful service and provide competitive insurance prices! "
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Mallorie Ott

July 22, 2026

5 out of 5 rating by Mallorie Ott
"Haley with State Farm is awesome! She got what I needed done quickly and was very professional! I absolutely appreciate it!"
We responded:
"Thanks for the review and for your business, Mallorie!"
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Hannah Huie

July 17, 2026

5 out of 5 rating by Hannah Huie
"They are great! They made switching insurance so easy! The rates were tons better than what I had and everyone was super friendly!"
We responded:
"Hannah, we're so happy to hear we made the switch easy and saved you money! Welcome to the Jake Gray State Family! "
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Donna walkingstick

July 17, 2026

5 out of 5 rating by Donna walkingstick
"Asked me good questions answered all of my questions. Provided rapid superior service."
We responded:
"Donna, we're so happy to hear that we provided great service to you! "
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june doyle

July 12, 2026

5 out of 5 rating by june doyle
"I moved here from out of state , had a different insurance company, wanted to get a quote from the insurance company I was with..they quoted me same as other state I was from..@ state farm they quoted me 140 dollars difference.( lowering my coast ) So yes I am so happy to be part if State farm .
Agent was very friendly, professional, and helpful. We talked about places to see and restaurants. Felt like I was talking with a friend I knew for a long time.
I Highly recommend Jake Gray state farm."
We responded:
"We're so glad we could help you save money and make your move a little easier. We look forward to serving you for years to come. Welcome to the Jake Gray State Farm family!"
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Floyd Goodwin

July 10, 2026

5 out of 5 rating by Floyd Goodwin
"We were paying way too much for our insurance with another company. We called this man State Farm and he cut our insurance by so much. It was unbelievable.. They were so professional, So helpful and understanding of our situation. We are so proud to be a part of the State Farm family"
We responded:
"We're so happy we could help you find the coverage you needed while saving you money! Welcome to the Jake Gray State Farm family. "
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Patty King

July 10, 2026

5 out of 5 rating by Patty King
"They were great and q lot cheaper"
We responded:
"We're happy to hear we got you a great rate! Thank you for the 5-star review, Patty! "
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Tyson HAll

July 10, 2026

5 out of 5 rating by Tyson HAll
"Amazing customer service, especially Haley . She is so helpful. I change vehicles a lot and have never had an issue with Jake Gray State Farm. They are always so helpful and very fast ! Would highly recommend them !!!!"
We responded:
"Tyson, thank you so much for the review. We're glad to hear Haley was helpful with quoting your vehicles. "
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Emily Nichols

July 7, 2026

5 out of 5 rating by Emily Nichols
"Sheri was extremely helpful! Excellent customer service!"
We responded:
"We're happy to hear Sheri provided excellent customer service! "
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madelyn kidder

June 26, 2026

5 out of 5 rating by madelyn kidder
"Quick and easy to work with, Sheri was very fast and efficient and got me out of there in no time! Highly recommend!"
We responded:
"Thank you for the review! We're glad to hear that Sheri was fast and efficient with providing you with all your insurance needs. "