Reviews

"After many years of maintaining both my auto and homeowners insurance with State Farm, I briefly switched to GEICO before returning approximately 31 days later. Upon returning, I learned that I had lost approximately $200 in discounts because I missed a 30-day eligibility window by one day.

While the loss of the discounts was disappointing, my primary concern was the interaction with a female representative. During our conversation, she remarked that I “should have stayed loyal.” I personally found her comment condescending and dismissive, particularly given my longstanding history with State Farm and my voluntary decision to return.

I fully understand that insurance companies have eligibility requirements, and I respect their right to enforce them. However, I believe those policies should be communicated with courtesy and professionalism rather than remarks that may leave customers feeling criticized for exploring their options.

Customer loyalty should be earned through competitive rates, reliable service, and respectful treatment. Although this experience reflects only my personal interaction with one representative, it left me disappointed in the level of customer service I received. I hope the agency takes this feedback constructively, as a single interaction can significantly influence a customer’s confidence in a business."

"Landon went above and beyond with his service."

"Garrett is a phenomenal agent. He stuck with me through all of my policy changes and questions, payment scheduling conflicts and all around gripes. My policy was tailored to fit exactly what I asked for and best of all, he is a real HUMAN (exceptionally professional and friendly) voice on the other end of the line. I intend to be a lifelong State Farm customer!"

"Everything went great Miss Sherry look for the best possible plan for our needs and My Niece’s needs and it worked out perfect she was so happy to be able to have insurance and not have to worry about not having to drive my vehicle, but Miss Sherry did an awesome job and I am so grateful for her"

"Shery was amazing. Very helpful and nice. Got my policy from over $250 down to $140. Couldn’t be happier with the customer service."

"The service and communication are very professional. The agents were friendly and responded very quickly, I got a good quote."

"Had a great experience working with Landon at State Farm! Went in looking for an insurance quote for my vehicle and left as a customer with auto insurance, home insurance, and transferring my investment accounts over!

He was patient, knowledgeable, and took the time to answer every question I had, making sure I understood every step along the way.

His professionalism and eagerness to help made the entire process fast and simple."

"Initially, I called to get a policy in a pinch, but have stayed because of the care, service, and attention they provide."

"Great experience and made switching easy. I appreciate the one on one service from our agent and of course keeping the cost low. Thank you!"

"I was searching for a new agent when State Farm of Harrison ,Ar called me,Landon was amazing taking me through the process and explaining everything..I am very happy with the policy that was worked out for me ..thank you so very much.
Stella Miller"

"Logan reached out to me with lower quotes available and was able to save me so much on insurance. Quick and easy to make the switch! Would 100% recommend!!"

"Homeowners insurance"

"Haley Rocks!!! Always there to help. Great attitude and very knowledgeable. Thank you Ms Haley for the insurance work."

"Sheri was a phenomenal help in getting me the insurance I was needing, very thorough and I was left with no questions after her attentive and considerate guidance through the process. It was just what I needed and I was well taken care of; if my experience with her is any indicator, Jake's got a phenomenal practice going on! Will be recommending to any and every one I knoe seeking insurance. An easy 5 stars!"

"New review? Noah was very helpful and helped me the way everyone wants help. I've never had a problem with this office"

"Noah at the office is extremely nice and helpful!"

"I have rental and car insurance, they are great people"

"This local office has helped me with all my questions and concerns, even dealing with the claims department with some issues I had. They have been able to get everything worked out in my favor and I greatly appreciate them. Particularly, Noah and Haley."

"Awesome. Helpful. Clear. Saved me a ton of money."

"The staff at this office are all very helpful and easy to work with. The prices for insurance are very competitive."

"Haley with State Farm is awesome! She got what I needed done quickly and was very professional! I absolutely appreciate it!"

"They are great! They made switching insurance so easy! The rates were tons better than what I had and everyone was super friendly!"

"Asked me good questions answered all of my questions. Provided rapid superior service."

"I moved here from out of state , had a different insurance company, wanted to get a quote from the insurance company I was with..they quoted me same as other state I was from..@ state farm they quoted me 140 dollars difference.( lowering my coast ) So yes I am so happy to be part if State farm .
Agent was very friendly, professional, and helpful. We talked about places to see and restaurants. Felt like I was talking with a friend I knew for a long time.
I Highly recommend Jake Gray state farm."

"We were paying way too much for our insurance with another company. We called this man State Farm and he cut our insurance by so much. It was unbelievable.. They were so professional, So helpful and understanding of our situation. We are so proud to be a part of the State Farm family"