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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Floyd Goodwin

July 10, 2026

5  out of  5
rating by Floyd Goodwin
"We were paying way too much for our insurance with another company. We called this man State Farm and he cut our insurance by so much. It was unbelievable.. They were so professional, So helpful and understanding of our situation. We are so proud to be a part of the State Farm family"
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Patty King

July 10, 2026

5  out of  5
rating by Patty King
"They were great and q lot cheaper"
We responded:
"We're happy to hear we got you a great rate! Thank you for the 5-star review, Patty! "
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Tyson HAll

July 10, 2026

5  out of  5
rating by Tyson HAll
"Amazing customer service, especially Haley . She is so helpful. I change vehicles a lot and have never had an issue with Jake Gray State Farm. They are always so helpful and very fast ! Would highly recommend them !!!!"
We responded:
"Tyson, thank you so much for the review. We're glad to hear Haley was helpful with quoting your vehicles. "
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Emily Nichols

July 7, 2026

5  out of  5
rating by Emily Nichols
"Sheri was extremely helpful! Excellent customer service!"
We responded:
"We're happy to hear Sheri provided excellent customer service! "
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madelyn kidder

June 26, 2026

5  out of  5
rating by madelyn kidder
"Quick and easy to work with, Sheri was very fast and efficient and got me out of there in no time! Highly recommend!"
We responded:
"Thank you for the review! We're glad to hear that Sheri was fast and efficient with providing you with all your insurance needs. "
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Santana Cochran

June 26, 2026

5  out of  5
rating by Santana Cochran
"Brian and Haley are so wonderful to work with! They are both very responsive to emails and calls and make everything such a smooth operation!"
We responded:
"We're so glad to hear Brian and Haley provided responsive and helpful service! We truly appreciate you taking the time to share your experience. "
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Isabella Tilton

June 23, 2026

5  out of  5
rating by Isabella Tilton
"Had a great experience working with Noah from State Farm. He was patient, knowledgeable, and took the time to answer EVERY question I had regarding my quote. He explained my coverage options clearly, made sure I understood EVERYTHING, and never made me feel rushed. His professionalism and willingness to help made the entire process simple. If you’re looking for insurance and want someone who truly cares about providing excellent customer service, I highly recommend asking for Noah. He made the experience extremely easy!"
We responded:
"Thank you for the wonderful review! We're so glad Noah made the process easy and took the time to answer all your questions. We truly appreciate your trust and recommendation! "
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Tim Bell

June 13, 2026

5  out of  5
rating by Tim Bell
"Good agent they have always gone above and beyond for me thanks Jake and all his people"
We responded:
"We truly appreciate your support and are grateful for the opportunity to help. We're always here when you need us! "
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Terry Wheeler

June 12, 2026

5  out of  5
rating by Terry Wheeler
"Everything went well have a nice day"
We responded:
"Thank you for the review, Terry! Have a great day too! "
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Elizabeth Shewmaker

June 5, 2026

5  out of  5
rating by Elizabeth Shewmaker
"Noah was very helpful!"
We responded:
"We are glad Noah was able to help you out! "
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Dwight Dart

May 29, 2026

5  out of  5
rating by Dwight Dart
"Brady helped us with in 10 minutes and I was even impressed. Definitely going to use him gain."
We responded:
"We're glad Brady was able to help you quickly with all your insurance needs! "
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lakesha hodges

May 29, 2026

5  out of  5
rating by lakesha hodges
"Great customer service"
We responded:
"Thank you for the 5-star review, Lakesha! "
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Leah Castellano

May 29, 2026

5  out of  5
rating by Leah Castellano
"They have been very helpful!"
We responded:
"Thank you for the 5-star review, Leah!"
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Sarah

May 22, 2026

5  out of  5
rating by Sarah
"Very pleased with my recent decision to join state farm. Brian was super helpful and polite while getting me started!"
We responded:
"Thank you for the review, Sarah! "
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Robin Barrett

May 22, 2026

5  out of  5
rating by Robin Barrett
"Garrett Martin at State Farm has provided top notch customer service for us! From bundling our home & auto, he’s always available and very prompt. Great prices and knowledgeable staff!
Definitely glad we made the switch 😊"
We responded:
"We're so glad Garrett was able to help make your switch easy and provide the service you deserve! "
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Cathy Bradley

May 10, 2026

5  out of  5
rating by Cathy Bradley
"Great service Brady the agent was helpfull with car insurance glad I switch, to Jake State Farm insurance understood what the other insurance didnt offer."
We responded:
"We're glad Brady was able to help you find better coverage and make the switch easy. We appreciate you choosing Jake Gray State Farm! "
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Amber Dooley

May 5, 2026

5  out of  5
rating by Amber Dooley
"I called yesterday and got to speak with Ashley! She was so kind and so wonderful with explaining everything. She helped me out a lot!"
We responded:
"We're so happy Ashley was able to help and make everything easy to understand!"
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Nicole Welsh

May 1, 2026

5  out of  5
rating by Nicole Welsh
"Noah was a great help to me when I was trying to get my new car insured!"
We responded:
"We're so glad Noah was able to help making getting your new car insured a smooth process. We appreciate trusting our team and are always here if you need anything! "
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Travis Conner

April 24, 2026

5  out of  5
rating by Travis Conner
"Just needed a little help with homeowners insurance and Sheri Sheppard took great care of me!"
We responded:
"We're happy to hear Sheri was able to help you with your homeowner's insurance needs! "
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amber

April 20, 2026

5  out of  5
rating by amber
"Sheri Sheppard was THE MOST helpful and kind customer service rep I've done business with in a long time, THANK YOU FOR GETTING US ALL SORTED OUT! We need more customer care like Sheri!! AAA+++"
We responded:
"We're thrilled to hear Sheri took great care of you! We're always here whenever you need us! "
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Madison Noakes

April 17, 2026

5  out of  5
rating by Madison Noakes
"Best State Farm around; fast, effient and so helpful! They explain things when needed and always go the extra mile to help you! Grateful to have such a great office handling my business!"
We responded:
"Thank you so much! We truly appreciate your kind words... our team is always here to help and go the extra mile for you! "
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Justin Hall

April 10, 2026

5  out of  5
rating by Justin Hall
"More like 4.9 for stars. The only issue i have is trying to figure out which person I like the most in this office!! They are a great bunch and have helped me bundle all my stuff into one place and made it extremely affordable! Thank you all and may the future be just as bright or brighter!"
We responded:
"Justin, we appreciate your kind words and we're happy to hear that we saved you money with bundling! "
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Sharon Martin

April 3, 2026

5  out of  5
rating by Sharon Martin
"I called because I thought my insurance premium was going down a certain amount, I misunderstood, it was going down but not what I thought and that's fine. I also asked about discounts and renters insurance. I was treated very respectfully and all my questions were answered. I'm very pleased."
We responded:
"We're glad we could help clear everything up and answer your questions about your policy, discounts, and renters' insurance. Making sure you feel informed and confident in your coverage is always our goal. "
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Cindy Waliezer

April 1, 2026

5  out of  5
rating by Cindy Waliezer
"Brian is fabulous ‼️
I was moving from Hawaii to Alpena Arkansas, I had bought a car in Tulsa... I had no clue how to get it insured but to Brian it was a breeze🤗
I have been with State Farm over 30 years and they are truly the best👍 As soon as I get settled in my new home , I will be back to insure my autos , home and anything else that needs insured.
Thank you all for being so wonderful‼️"
We responded:
"We're glad Brian made everything easy during your move. Welcome to Arkansas---we look forward to helping you again once you're settled! "
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Amber Baker

March 31, 2026

5  out of  5
rating by Amber Baker
"Love Laura Morton she goes above and beyond for all of our insurance needs. Appreciate all she does."
We responded:
"Thank you, Amber for the review! Laura is an incredible part of our team, and we're so glad she's been able to go above and beyond for you. We're always here for anything you need. "